Frequently Asked Questions
Everything you need to know about your Marie Louise Paris experience.
What is the standard shipping time for orders?
We offer worldwide shipping from our Paris atelier. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide. Our collections follow standard European sizing; if you are between sizes, we recommend selecting the larger size for a more tailored fit.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all Marie Louise Paris tags still attached to be eligible for a full refund.
Where are your garments manufactured?
Quality and ethics are our priority. All our pieces are designed in Paris and produced in small batches across European workshops to ensure the highest craftsmanship and fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer concierge team.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.